Appliance Repair
Appliance repair job, quote and invoice workflows for UK services
Record customer-reported appliance faults, keep model details with each job and quote repairs before issuing an invoice.
Interactive demo uses an illustrative air-conditioning workflow and sample data.
Typical enquiry
Illustrative example
A customer reports that a washing machine is not draining and shares the appliance model.
From enquiry to invoice
- 1
Enquiry captured or added
- 2
Team checks the details
- 3
Job prepared
- 4
Quote reviewed and shared
- 5
Invoice and payment follow-up
Illustrative quote components
Diagnosis or call-out, replacement part where required, labour and any follow-up.
Illustrative items — your business sets the scope, price and taxes.
Human control
The technician confirms the fault, compatibility, repair decision and price.
Your business confirms prices and availability. Customers pay directly into your business bank account. A customer payment report does not mark an invoice paid; your business confirms payment after checking its bank account.
Receptionist option
Receptionist has a separate subscription and can be used without Back Office. Your team reviews the captured details. Business approval and number connection are required before the separate Receptionist trial starts.
What Joqiva does not replace
No automated fault diagnosis, parts inventory lookup, manufacturer warranty adjudication or electrical certification.
Related industries
Explore Joqiva
Back Office: 14-day trial, no card required. Receptionist has a separate trial after number setup.